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From Prekindle Help
I did not receive my receipt. How can I get a copy?
How do I change the will call name on tickets?
How do I re-send a receipt?
How do I download tickets?
Do I need to change the name on my ticket if I am going to give it away?
Can I show my ticket on my phone or do I need to print it out?
Can I transfer my ticket to another show?
What is Prekindle's refund policy?
I am unable to use my ticket. Can I get a refund?
Do I need a Prekindle account to purchase tickets?
When/How will I receive tickets?
My printed ticket never arrived in the mail. Will I be able to get into the event?
How can I tell if my ticket is available at will call, or if it has been mailed to me?
How do I create a Prekindle account?
How do I log into my Prekindle account?
What is will call?
How do I add credit card information to my account?
How can I change the email address on my account?
I am having trouble logging into my Prekindle account. What can I do?
I received an AVS error during my purchase. How can I purchase a ticket?
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